Refund Policy

Scope: This refund policy applies to all transactions made on, including but not limited to deposits, withdrawals, and any other monetary transactions related to playing rummy on our platform.

Failed Transactions: If you encounter a failed transaction while making a deposit or withdrawal on, rest assured that your money is safe. We guarantee a refund of the full amount within 48 hours from the time of the failed transaction.

Refund Process: To initiate a refund for a failed transaction, please contact our customer support team via email at or call us at +91 8745828397. Provide details such as your username, transaction ID, and a brief description of the issue. Our dedicated team will investigate the matter promptly and process your refund accordingly.

Conditions for Refund:

  • Refunds will only be issued for transactions that have failed due to technical errors or system issues on our end.
  • Refund requests must be made within 7 days from the date of the failed transaction.
  • Refunds will be credited back to the original payment method used for the transaction.

Contact Us:


Phone: +91 8745828397

Company Information:

  • Company Name: OMAX ENTERPRISES
  • GST Number: 09KLSPK5438K1Z3
  • Website:
  • Email:
  • Phone: +91 8745828397
  • Address: Unit no 514, 5th floor, Amba Tower, Plot no 2, Sector 9, community centre, DC Chowk complex, Rohini, NEW DELHI, NORTH DELHI, DELHI, 110085

Note: This refund policy is subject to change at the discretion of OMAX ENTERPRISES. Any updates or modifications to the policy will be communicated through our website and other relevant channels.